How VoIP Works
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Voice over Internet Protocol (VoIP)

AltiGen Communications released the world's first VoIP phone system in 1996 which was designed from the ground up for Voice over Internet Protocol (VoIP). Today, traditional ways of communicating are rapidly giving way to a new world ushered in by the ability to transfer voice over the Internet. AltiGen's IP phone systems utilizing VoIP technology are designed to support voice and data communications converged into a single streamlined data network.

Benefits of VoIP

  • More features and information available on the IP Telephones
  • Concurrent support for legacy analog telephones and newer IP Telephones
  • Telecommuters now have a working corporate telephone extension at home
  • Easier Extension and Multi-Site Administration
  • Unified corporate appearance over multiple locations
  • Consolidated Infrastructure requirements resulting from the use of existing data networks
  • Reduced Long Distance Toll Charges through Voice over IP trunking

How Voice over IP Works
When you are using AltiGen's IP telephone system and telephones, your voice is translated into digital data packets that are then routed over a Transmission Control Protocol / Internet Protocol (TCP/IP) based Local Area Network (LAN) to the AltiGen IP phone system. The AltiGen IP phone system, acting as the traffic cop, then routes your call to an appropriate destination determined by the phone number you have dialed - another IP or analog extension, an external number via analog, T1, or E1 trunking interfaces through your local phone company, or to other AltiGen Phone Systems via IP over a LAN, WAN or the Internet.

IP Extensions
One of the key features of AltiGen's VoIp is the support for IP Telephone Extensions.  IP Telephones do not require separate dedicated cables to run from the phone to the phone system, instead they utilize the same ethernet data network infrastructure used by most computers.  Moves, Adds, and Changes are made easy because IP Phones can exist anywhere on the company Local Area Network (LAN), Wide Area Network (WAN),  or around the world via the Internet.  IP Phones can extend your phone systems reach to remote employee environments like home offices and remote branch offices equipped with broadband Internet access.

The flagship AltiGen IP telephone is the IP 710 with powerful features like multi-line appearance, Intercom, full duplex speaker phone, caller ID, caller name, message waiting light, multi feature programmable buttons, and large backlit display.  IP 710 telephones have 2 10/100Mbps Ethernet (RJ-45) ports so a single LAN connection can supports both your telephone and your desktop PC. Other features include one-touch buttons to access voice mail, hold, conference, transfer, intercom, volume control, redial, speed dial and more.

Voice over IP (VoIP) Trunking
AltiGen VoIP Phone Systems are particularly well suited to businesses with multiple branch or remote offices.  The IP phone systems can exist in a single site, a campus environment or multiple locations anywhere in the world using Voice over IP technology.  VoIP will give your company a unified and consistent appearance to customers.  Long distance and interoffice calls cost you no more than what you already pay to your Internet Service Provider.  Centralized management allows AltiGen's IP Phone Systems to be networked together and managed from one central location.

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3841 Teays Valley Road, Hurricane, WV  25526
Tel: (304)757-1001, Fax: (304)757-6655